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How it works
Three steps, and no surprises.
A new roof is a big job, but the way it unfolds should be simple. Here is what happens, what the day looks like and what we would ask of you.
The three steps
Tell us about your roof
Use the short estimate form or the quiz. "Not sure" is a fine answer. You do not need to know whether it is a repair or a replacement, and you do not need to know the words for anything.
We visit, look and write it down
Someone comes to look at the roof, the attic if it is accessible, and the places water has been showing up. You then receive a written estimate in plain language, with the scope, the materials and the price for any damaged decking.
You choose, then we do the work
Take your time. Compare the estimate with others using our checklist. If you go ahead, we agree a start window, tell your neighbours if they are likely to hear us, and walk the finished roof with you at the end.
Work day
What to expect on the day
Every house is different, but a replacement day usually goes like this.
Early on day one
The crew arrives, covers the garden and sets up the bin and ladders. There is a quick hello and a check that nothing has changed.
During the work
Expect noise. Hammering and tearing sounds carry through the house, and shaking can loosen things on the walls.
At the end of each day
The roof is dried in so a night of rain will not find a way in, and the grounds are swept.
Final walk
We go over the finished roof, show you before-and-after photos of any extra work and talk through the warranty paperwork.
Your part
What you need to do
Not much. A few small things help the day go smoothly and keep your home tidy.
- Move cars out of the driveway and away from the front of the house.
- Take pictures and mirrors off walls below the roof. Hammering vibrates through the house.
- Clear items from the attic floor, and shelves near the top of the house, where dust may fall.
- Mention pets, children and anything you would like us to be careful around.
- Let neighbours know there will be a few noisy days.
- Make sure we can reach an outdoor tap or outlet if we need one.
Ready for step one?
Tell us a little about your home. If you are not sure whether you need a repair or a replacement, say so. That is the most useful place to start.