Stay off the roof
Wet or damaged roofs are slippery and weakened decking can give way. Everything useful can be done from the ground.
Skip to Stormguard content
Storm inspection · North Texas
After the storm, a clear next step.
Understand what is happening above you. Start with a roof inspection and a documented scope of work, with no promises about what your insurer will decide.
Generated concept image
- 01Stay safeKeep clear of hazards. Stay off the roof.
- 02DocumentDated photos and notes, from the ground.
- 03InspectA roof-level look at every slope and detail.
- 04Review in writingFindings and options you can read and question.
Before anyone arrives
Three things to do from the ground
Keep clear of hazards
Downed lines, gas smells and ceilings holding water are for the appropriate emergency service or utility, not for you.
Photograph before moving
Wide shots first, then close. Date and time notes help later, and protection can be added once the picture is taken.
The sequence
Inspect, document, decide, repair
Inspect
We look at every slope, the flashing, vents, gutters and, with access, the attic. Photos tie each finding to a place on the roof.
Document
You receive written findings with photos and notes on the affected areas. Plain language, no pressure.
Decide
Review the scope at your own pace. Share it with your insurer if you choose to make a claim. They decide coverage, you decide what to do.
Repair
If you want work done, it starts only after you agree to a written scope. Nothing begins without it.
Two different jobs
Assessing damage is not approving a claim
We can show you what we found and what work would address it. We cannot, and do not, decide whether your insurer covers it.
Stormguard
- Inspects the roof and records what is there
- Writes findings and a scope of work
- Explains repair and replacement options
Your insurer
- Reviews your claim under your policy
- Decides whether a loss is covered
- Decides how much is paid
Storm checklist
Build a documentation pack in minutes
Tick what you have done, add notes, then generate a clean, printable summary. Everything stays on your device.
Safety first
- Stay off the roof and off ladders
- Keep clear of lines and gas smells
Exterior, from the ground
- Photograph every side of the house
- Note lifted, creased or missing shingles
Paperwork
- Find your policy and deductible wording
Damage-type explorer
Know what you are looking at
Hail, wind, impact and water each leave different marks. Explore where they show up on a house and what an inspector checks.
Claim preparation
Enter the storm date. Get a dated plan.
A general-guidance timeline counts forward from your storm date. Deadlines vary by policy, so it also reminds you to check yours.
Common questions
Straight answers
Should I get on the roof myself to check?
No. A wet or damaged roof is slippery, and loose shingles and weakened decking can give way. Falls from roofs are a real and avoidable risk after storms.
Walk around the house, photograph from the ground, and use your phone zoom. Look in the attic only if it is safe and easy to reach. An inspector will do the roof-level work with the right equipment.
Do I need a temporary tarp?
If water is getting in, limiting further damage is usually sensible, and many policies expect reasonable steps to prevent it. Photograph the damage first, keep receipts, and have temporary protection fitted by someone who can do it safely.
A tarp is a stopgap, not a repair. Read your policy or ask your insurer how temporary measures are handled. We cannot tell you what your policy will reimburse.
What about door-knockers after a storm, and how do I vet any contractor?
Storm-chasing crews often arrive quickly and leave. You do not have to talk to them or decide on the doorstep. Take your time with anyone, including us.
Ask for licence and insurance details in writing and check them with the issuing bodies. Ask about local presence, get a written scope before any work, and be cautious about large upfront payments, blank paperwork, or anyone offering to handle your claim for you or promising a result.
What is the difference between a contractor and an adjuster?
A contractor inspects the roof, documents damage, and quotes and carries out the work. An adjuster works for or on behalf of the insurer and assesses a claim under your policy.
Only your insurer decides whether a loss is covered and how much is paid. A contractor can describe what they found and what work would address it, but cannot approve a claim.